Need support?
Check out our support guides first.
Contact us
We’re always happy to hear from you. If you have any questions about our products, your order, or need any assistance at all, please don’t hesitate to get in touch.
Business Name: Pet Shack
Email: petshack.co.uk@gmail.com
Phone: +44 7530336693
Address: Sheffield, South Yorkshire, United Kingdom
We aim to respond to all enquiries within 24 hours, and often much sooner. As a small, family-run business, we take pride in offering friendly, helpful, and reliable customer support.
Thank you for choosing Pet Shack — we’re here to help.
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Support
Already purchased and have a question about your product? Try our FAQs.
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Returns
We understand things don't always work out. Visit our returns pages for more.
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Shipping
Want to track your order, or get an idea how long delivery may take or see our policy?
Where are we?
Although most of our trade is online via our website, we do have three outlets across the US to make returns that bit easier for you.
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